FAQ

Are the workshops, music and entertainment included in the ticket price?
YES, everything is included except for food, drink and items bought from the faery market areas.

Can I bring my own food and alcohol?
Yes. Please be responsible. Check 25 will be in operation at the festival so please bring ID if you look under 25.

Is participation in the Fairy World Record free?
Yes, everyone can participate in the fairy world record attempt.

What time does the festival open?
The festival opens at 10am on Friday 16th June 2017, or from 6pm on Thursday 15th June with an EARLY ENTRY TICKET

Can I arrive on the Thursday before the festival starts?
Yes! From 2017 we are introducing a special limited edition ‘early entry‘ ticket.This means you can gain entry to the festival from 6pm on the Thursday to set up your tent/camper/caravan etc.

When do I have to be off the site?
You MUST be off-site by 12 noon on Monday 19th June.

What is your recycling policy?
We request that you take your recycling home with you, and we encourage personal responsibility in this matter.

Can I bring my camper van?
Yes. Camper vans and small caravans can be brought on site but you must purchase a vehicle pass.

Is camping included in the 3 day ticket and weekend price?
YES, if you have a full 3 day festival ticket then camping is included.

Can I bring a BBQ?
YES. We do permit the use of BBQ’s as long as they do not damage the ground, they need to be raised off the ground, and fully extinguished and not left unattended under any circumstances, for health and safety reasons. We do offer a full range of meals at the festival too.

Can I upgrade my day or weekend ticket?
YES. Upgrades to tickets can be purchased at the festival reception area if required. You can buy online at www.thefaeshop.com or call the ticket hotline on 01736 330201

Is camping included in the DAY ticket price?
YES but camping does not give you access to the festival the next day, you will need to leave the camp-site by 10am the following morning. You will not be permitted back into the main arena without a valid ticket/wristband.

Is there security on-site?
YES! We have the Troll Patrol, professional security staff on the site at all times. Tickets will be checked at security check points throughout the festival site by our staff.

Are there facilities for disabled, and elderly people?
YES, and most of the site is wheelchair friendly too, and we have done our best to ensure you will enjoy your experience at our festival. Please see our ACCESSIBILITY page for further details.

Is there a separate camping area for disabled people?
YES, you will need to book your free pitch in advance as spaces are limited (First come-first served). Please see our ACCESSIBILITY page for further details.

Is it ok for me to bring my dog?
YES! We have been able to change our policy regarding bringing dogs to the festival. Dogs must be kept on a lead at all times for health and safety reasons. We have a lot of young children running around which might make a dog want to chase them, and you must clean up after them right away. There is also a list of local boarding kennels and catteries can be found here: www.kennels.co.uk/Cornwall.htm

Do I HAVE to dress up?
No! you do not have to dress up to attend the festival, however many people like to get into the spirit of the event whether it’s just wearing a pair of pixie ears or wings, or an entire outfit.

Is there a car park?
YES, there is an on-site car park, at the festival entrance

Can I park my vehicle with my tent?
Yes but cars must stay in place until the end of the festival using the chocks provided. If you plan on leaving the festival (to get provisions for instance) then you must leave your car in the car park, and please mention this to a welcoming steward upon arrival.

Do you provide a tent and camping equipment?
NO, you will need to provide your own tents and sleeping bags. Unless you have booked with Pitched for You, Great British Glamping, Hobbit Huts, or the Gypsy Caravans for luxury camping.

Are there showers on site?
YES, hot ones! (faeries like to keep clean!)

Are there flush toilets?
YES! (is this heaven or what!). We have even been nominated for awards for our toilets and facilities!

Is it ok to dress up?
YES!

Is it ok to bring my children?

YES, this is a family friendly festival for adults and children. Under 7’s are free.

Can I play loud music all night long?
NO! The music must finish by 12pm each night. There is a quite camping area for people who require a quieter night. You can also visit the bar tent if you wish to stay up a little later.

Where is the nearest train station?
St Germans train station is the closest station to the festival. Plymouth is the next nearest and also on the main line.

Can I walk to the festival from the train station?
No. It’s best to share a car or take a taxi. Check the directions page for more information.

I have a concession ticket, do I need to prove my status?
YES, if you have a reduced price ticket you will need to provide proof of your status at reception on arrival.

My child is under 7 years old, do I need to provide proof of their age?
YES, a birth certificate or child benefit form will suffice.